About !

UnifyCX is a technology-driven company, and we have guided numerous clients through the digital transformation, helping them better connect with customers to improve retention and enhance brand stickiness. Our agents become experts on your business, focusing on first contact issue resolution to build user loyalty and trust. This generates new sales that turn customer care into a revenue center. Along with customer service expertise, we have a depth of technical experience and talent that ranges from engineers to software developers who can work in conjunction with in-house IT teams or as an extension of your organization.